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Shipping & Returns

Shipping & Returns

Warranties

North Shore Off-road Centre Inc extends all manufacturers' warranties to the consumer. North Shore Off-road Centre, however, makes no further warranties second to that of the manufacturer. All dispositions of defective parts will be conducted by the manufacturer of the product; not by North Shore Off-road Centre. No warranty on Ring and Pinion gears when used with tires exceeding 31" diameter. All non-defective merchandise returned will be subject to a 20% restock fee. The restock fee will be waived if the product is returned within 14 days and is in resalable condition in the factory sealed box. No returns or exchanges on Body Lifts, Tire Chains, Special Orders & Electrical items. No returns after 30 days.

Shipping Fees

All shipping fees are the sole responsibility of the purchaser and will not be reimbursed in any way. It is the owners responsibility to inspect product upon arrive and claim any damages to the shipping company, not North Shore Off-road Centre. Missing parts must be claimed within 48hours of arrival of product. Any claims made after 48hours are subject to investigation and may not be approved. 

Refunds

All Refunds will be generated from the North Shore Off-road Centre head office. Please allow 3-4 days for processing refunds.

Shipping

There may be an OVERSIZE shipping charge of $10.00 per OVERSIZE ITEM such as bumpers, winches, rock sliders, doors, ECT.

 

North Shore Off Road through its Trail-Gear.Ca website has made every effort to ensure the accuracy of the product information and pricing. In the event a product is listed at an incorrect price due to typographical or photographic error, North Shore Off Road will have the right to refuse or cancel any orders placed for products listed at the incorrect price. Pricing available for ONLINE purchases ONLY!! In store prices may vary. All prices are in Canadian dollars. .

 

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